Strategic Account Representative
KEY RESPONSIBILITIES:
- Assist in sales meetings (online & on customer premises)
- Formulate action steps post-sales meetings
- Create, review and manage new and ongoing Sales Agreements
- Plan new account onboarding resources
- Create, develop and maintain onboarding & training materials
- Assist in marketing activities & trade shows
- Monitor support ticket time to resolve
- Monitor customer experience
- Sales forecasting
- Manage Supermarket accounts and inquires
- Some travel required
QUALIFICATIONS & SKILLS REQUIRED:
- Strong communicator
- Possess great follow-through; see projects through to the end
- The ability to work independently
- Excellent proof-reading and organizational skills
- Thorough work ethic with great attention to detail
- Strong interpersonal skills
- Committed to growing the company
- Strong knowledge of Horticultural operations
- Passionate about technology
EXPERIENCE:
- 5 years of account supervisor/representative or similar role
- Proficient utilizing CRM, word processing, spreadsheet and/or database software
- Experienced in Microsoft Office – Word, PowerPoint and Excel intermediate or better skills
- Working knowledge of customer-based portals would be beneficial
- Knowledge of sales methods or marketing aspects
- Technical orientation sufficient enough to support the sales of software
- Excellent communication and interpersonal skills
JOB TYPE:
- Full-Time; 42.5 hours/week
- Reports directly to CEO
We thank all candidates for their interest in joining the ET Grow Team, however, only those candidates selected for an interview will be contacted.